Telegram bot · Delivery · Couriers · Tracking
Bot for delivery —
orders, payment
and couriers on autopilot
Customers place an order in Telegram without calls. The bot calculates the delivery cost, takes payment, assigns a courier and sends “accepted”, “on the way”, “delivered” statuses itself.
Create a delivery botLaunch in 30 seconds · No card required
Order taking 24/7Online paymentCourier assignmentStatus tracking
📦
📦 New order
“Bystro” service
🛒2× Pizza + Cola$16
📍Lenina St, 103.2 km
🚴Courier: Antonon the way
🎁 You'll earn 129 bonus points
How the delivery bot works
From placing the order to “delivered” — fully automatic, without an operator
🛍
Order
The customer picks items or types the address — the bot clarifies the details
🧮
Calc
The bot calculates delivery by zone and weight and shows the total
💳
Payment
By card right in Telegram or cash to the courier
🚴
Courier
The order goes to a free courier who accepts in one tap
📍
Tracking
The customer gets statuses and arrival time automatically
Features of the delivery bot
🛒
Order taking 24/7
A product catalog or a free-form order. The bot collects the items, address and delivery time around the clock.
- Catalog or free input
- Cart and comments
- Pick a delivery time
🧮
Cost calculation
Calculates delivery by zone, weight and order total and shows the customer the result right away — without an operator.
- Delivery zones
- Free from a threshold
- Minimum order
🚴
Courier assignment
Sends the request to free couriers, tracks their statuses and re-assigns the order on decline.
- Courier queue
- Re-send request
- Real-time status
📍
Tracking and statuses
Automatically notifies the customer at every stage — from cooking to handover.
- Accepted / on the way / delivered
- Arrival time
- Customer notifications
💳
Online payment
Card payment in Telegram. Integration with Tinkoff, YuKassa, SBP and automatic receipts.
- Pay in the bot
- Automatic receipt
- Payment ledger
📊
Analytics and CRM
Orders and customers are saved to Google Sheets or CRM. You see revenue, load and declines.
- Google Sheets
- amoCRM, Bitrix24
- Reports in Telegram
The order journey from click to door
Automatic delivery processing without an operator on the phone
1
Order placed
The customer filled the cart and entered the address. The bot calculates delivery cost and takes payment right away.
No busy line2
Order to kitchen/warehouse
The order contents go to the kitchen or picking automatically. Nothing gets lost or mixed up.
0 errors in contents3
Courier assignment
Free couriers get the request, the first to accept takes the order. The rest get a cancel.
Fair queue4
Courier on the way
The customer sees the status and estimated arrival. Fewer “where's my order?” calls.
Transparency for the client5
Delivered and reviewed
After handover the bot asks for a rating and awards points for the order.
Customer returns📦 Active orders
🆕Cooking
#318 · Mira St, 5
🚴On the way
#317 · Pobedy Ave
✅Delivered
#316 · Sadovaya, 3
⏱37 min
Average delivery time
Revenue today$1,120
Results of delivery services with a Telegram bot
Average figures for services working with TvoyBot for over 3 months
−75%
Operator load from taking orders
0%
Commission — unlike aggregators
+32%
Repeat orders from customers in the bot
24/7
Order taking without an operator
Who the delivery bot is for
🍕
Food delivery
Cafes, pizzerias, sushi and home kitchens — order taking and payment without an operator.
🛒
Groceries and shops
Delivery of groceries and goods with a catalog, cart and delivery zones.
💐
Flowers and gifts
Order a bouquet with a card, time selection and recipient confirmation.
📦
Courier service
Distribute requests between couriers and track statuses in real time.
💊
Pharmacies and home goods
Order taking with stock checks and fast city-wide delivery.
🏪
Dark kitchens and chains
Several locations and dozens of couriers — the bot scales without growing the team.
Questions about the delivery bot
The customer places an order in the bot: picks items or types what they need and enters the address. The bot calculates the delivery cost, takes payment and assigns the order to a free courier. The customer automatically gets “accepted”, “on the way” and “delivered” statuses with the arrival time.
Yes. The bot connects to Tinkoff, YuKassa or SBP and takes card payment right in Telegram. The customer automatically gets a receipt, and all payments are recorded in a sheet or CRM.
You set delivery zones, minimum order, cost by weight or amount and the free-delivery threshold. The bot calculates the price automatically for every order.
Yes. The bot sends a new request to free couriers who accept it with one tap in Telegram. If a courier doesn't respond, the request automatically goes to the next one.
No. You describe in words how delivery works, upload the catalog and zones — the AI assembles a ready bot in 30 seconds. Connecting the Telegram token takes a couple of minutes following the guide.
Launch a bot
for your delivery
Order taking 24/7, online payment and courier tracking — all in one Telegram bot. Free.
Launch in 30 seconds · No card required